21+ Only

l1111's Commitment to Responsible Gaming

l1111 believes that online gaming should be purely for entertainment. We place the highest priority on every player's safety and mental well-being.

What Responsible Gaming Is and Why It Matters

Online gaming and betting can be an enjoyable form of entertainment — but only when played in a controlled and mindful way. Responsible gaming means maintaining full control over your time, money, and mental state.

At l1111, we have created an environment where every player can set their own limits, take breaks, and temporarily or permanently suspend their account when needed. Gaming should never come at the cost of daily life, family, or work.

Remember — gaming is entertainment, not a source of income. Winning is never guaranteed on any bet, and you should never place extra bets in the hope of recovering money you have already lost.

Warning

Gaming addiction is a serious problem. If you feel that gaming is affecting your life negatively, contact our 24/7 live chat support immediately or use our self-exclusion tool.

Remember: l1111 is for people aged 21 and above only. Opening an account for minors is strictly prohibited.

Our Protection Tools

Set Deposit Limits

Set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a 7-day waiting period.

Time-Out Feature

Give yourself a temporary break with a time-out of 24 hours, 7 days, 30 days, or 90 days. During this period you cannot log in or place bets — but once it expires, you can reactivate your account yourself.

Self-Exclusion

If you feel gaming is becoming a problem, request self-exclusion. From 6 months to permanent — your choice. While active, you will not receive any promotional communications.

Session Timer

Turn on the session timer to track how long you have been playing. When the set time is up, you will receive a reminder notification — this helps keep you aware of spending too much time gaming.

Loss Limits

Automatically end a session after you have lost a set amount. Setting this limit makes it easier to avoid large losses in moments of impulse. Decide in advance the maximum amount you are willing to lose per session.

24/7 Support

Our Bengali-speaking live chat support is always available for any gaming concerns or help with using responsible gaming tools. Asking for help takes courage, not shame.

How to Set Limits

01

Log in to your account

Log in to l1111 and click your profile icon in the top-right corner.

02

Open the "Responsible Gaming" menu

Go to the "Responsible Gaming" section inside your profile settings.

03

Choose the tool you need

Select whichever you need — deposit limit, time-out, self-exclusion, or session timer.

04

Set the value and save

Enter the desired value or duration and confirm. Changes that reduce a limit take effect immediately.

05

Use live chat for help

If you have trouble with any step or want to request self-exclusion, let our team know via live chat.

Core Principles of Responsible Gaming

See gaming as entertainment, not a source of income.

Only play with money you can afford to lose without it affecting your life.

Never place more bets trying to recover money you have lost.

Avoid gaming when drinking, tired, or emotional.

Take regular breaks and spend time with your family.

Review your gaming history regularly and stay self-aware.

Never let children or minors use your account.

Warning Signs of Problematic Gaming

If you or someone close to you shows any of the signs below, it may be a warning signal. Assess yourself honestly and seek help if needed.

Continuously spending more time and money than you feel you should.

Feeling restless, irritable, or distressed when trying to stop gaming.

Repeatedly returning to a gaming platform to try to win back money you have lost.

Lying to or hiding information from family or friends about your gaming habits.

Prioritising gaming over daily responsibilities, studies, or work.

Borrowing money or spending savings to cover gaming costs.

Thinking about gaming constantly and waiting impatiently for the next session.

Using gaming as a way to escape stress, sadness, or loneliness.

Get Help

If any of the signs above apply to you, do not wait — contact our 24/7 live chat. Our Bengali-speaking support team will help you set up self-exclusion or other protection tools.

Live Chat — log in to the site to get in touch

Age Verification and Minor Protection

21+

Only people aged 21 or above may register and play at l1111. We make no compromises on age verification.

l1111 strictly enforces the 21+ age limit. Age and identity are verified at registration and when a withdrawal is requested. If anyone is identified as a minor, their account will be closed immediately and the associated balance will be frozen.

If there are children or teenagers in your household, make sure they cannot access your l1111 account. Keep your login details secure and use a password lock on your device.

Identity Verification
When opening an account, age is confirmed using a national identity card or passport.
Account Security
Use a strong password and never share your login details with anyone.

Self-Exclusion: Detailed Information

Self-exclusion is a feature where you can voluntarily request to stop playing at l1111 for a set period or permanently.

While self-exclusion is active, you will not be able to log in under any circumstances. In addition, we will not send you any bonus offers or promotional emails.

Important: After your self-exclusion period ends, you must contact our support team directly to reactivate your account, and a cooling-off period will apply.

Self-Exclusion Options

6 Months Short-term break
1 Year Medium-term break
3 Years Long-term break
Permanent Permanently close account

Responsible Gaming FAQ

Yes. Reducing a limit or setting a new one takes effect immediately. However, if you request to increase a limit, a 7-day waiting period applies — this delay is intentional, giving you time to reconsider the decision.

Your account balance remains safe while self-exclusion is active. Once the self-exclusion period ends, or if you decide to close your account, you may request a withdrawal of any eligible balance. Contact our support team for more details.

A time-out is a short-term break (up to 90 days) that you can reactivate yourself once it expires. Self-exclusion is a long-term or permanent solution (minimum 6 months), where reactivating your account after the period ends requires contacting the support team, and a cooling-off period applies.

If you believe someone else is using your account, change your password immediately and let us know via live chat. To prevent underage family members from gaining access in particular, use a separate password or biometric lock on your device.

Yes, completely free. Deposit limits, time-out, self-exclusion, session timer, and loss limits — all tools are available free of charge to all our members. No fees or charges are deducted for using them.

l1111's live chat support can provide initial guidance and help you set up protection tools on your account. For professional mental health support, we recommend reaching out to a local psychiatrist or counselling service in Bangladesh.

Enjoy l1111's World-Class Gaming Safely

Play responsibly and enjoy l1111's cricket betting, slots, live casino, and much more. We are always here for any questions or support you may need.